Cancellation Policy (Online Purchase Only): –

• An order can be cancelled within 24 hours of placing the same through our website (mppjewellersbs.com) or by sending an e-mail to “info@mppjewellersbs.com“.
• Refund of monies paid against a cancelled order shall be made by cheque or Electronic transfers or to the source account from where the payment was made. Refund by NEFT can be done with valid bank details from the customer.

Refund Policy (Online Purchase Only):

In the event, a customer wishes to cancel an order in terms of our cancellation policy or opts to not replace a returned item as stated above, a refund may be initiated.

• A refund usually takes 10 to 15 days to process.
• All refunds shall be done by Account Payee Cheques or Electronic Transfer in the name of the customer and none other.